Face Change - QR Learning
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Face Change

Change is normal.
Panic is optional.

Step 1

Move the slider once to begin.

Step 2 not completed
Step 2

The 4 moves (tap a tile)

Open a tile, tap what applies, choose the clearer response, then lock the step.

Moves locked 0/4
Tap

Spot the shift

Identify what actually changed.

Locked

Spot the shift

Pause and name the shift clearly.

Choose the clearer response.

Tap

Lock the facts

Separate facts from noise.

Locked

Lock the facts

Get the facts before you escalate.

Choose the steadier message.

Tap

Set the next move

Define one clear next step.

Locked

Set the next move

Reduce options to one action.

Choose the better next step.

Tap

Move with control

Adjust without dropping standards.

Locked

Move with control

Small controlled adjustments beat big swings.

Choose the disciplined approach.

Tip: One clean update beats five side chats.

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Step 3

Quick check before you move

Tap each one you can confidently tick. When it’s 4/4, you’re ready to act.

Score 0/4 locked in

Locked in.

Move with control. Keep standards steady.

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Step 4

Decision drill

Four quick situations. Tap the steadier move.

0/4 steady choices 1 of 4

Plan changes mid-job. Customer is waiting. What do you do first?

A delay hits. You’re tempted to rush and skip a check.

Two teams think the other team owns the update.

A new constraint appears. You want to rework everything at once.

Drill complete.

Score: 0/4 steady choices.

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Step 5

Playbook (swipe and practise)

Swipe through. Tap Practised when it’s something you will do under pressure.

Practised: 0/12

Complete when you reach 8.

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Step 6

Common traps (tap a tile)

Tap a trap, flip it, then use the copy snippet when you need a clean update.

Trap

I assumed everyone knew.

Assumptions create gaps.

Reality and fix

  • Reality: Info in one person is not info in the system.
  • Fix: Post one clean update where the team can act.
Update: [what]. Impact: [who/what]. Owner: [name]. Next: [action/time].
Trap

I waited too long to update.

Silence grows chaos.

Reality and fix

  • Reality: Silence creates chaos later.
  • Fix: Share early with facts, impact, next step.
Heads-up: [what]. Impact: [who/what]. Next: [action/time].
Trap

I overcorrected the plan.

Big swings create rework.

Reality and fix

  • Reality: Big swings create rework.
  • Fix: Make one controlled adjustment, then reassess.
Change: [what]. Immediate adjustment: [one step]. Checks: [still on].

Use the snippet. Keep it clean. Close the loop.

Commit to one steady habit

Tap all three. This is your personal standard when the route bends.

Completed.

You’ve built the habit: stabilise first, one clear next step, standards stay on.